BLOG CATEGORY

BLOG CATEGORY

BLOG CATEGORY

Onboarding as a Continuous Journey: Supporting Employee Growth Beyond Day One

Sep 10, 2024

Onboarding as a Continuous Journey: Supporting Employee Growth Beyond Day One
Onboarding as a Continuous Journey: Supporting Employee Growth Beyond Day One
Onboarding as a Continuous Journey: Supporting Employee Growth Beyond Day One
Onboarding as a Continuous Journey: Supporting Employee Growth Beyond Day One

Employee onboarding is no longer a one-day event or even a one-week process. It's a continuous journey that supports employees' long-term development, integration into the company culture, and success in their roles. The shift from a traditional onboarding approach to a more integrated one is criticalfor organizations aiming to enhance employee retention, boost productivity, and improve the overall employee experience. 

In this blog, we’ll explore why continuous onboarding is essential for companies, how to implement it effectively, and the benefits it brings to both employees and employers. 

The Problem with Traditional Onboarding 

For many organizations, onboarding is still viewed as a brief orientation session designed to introduce new hires to their jobs, co-workers, and company policies. However, this approach often falls short.  

Research shows that only 43% of employees report receiving an onboarding experience that lasted longer than a day (StrongDM).  

This quick immersion into the job environment leaves many employees feeling unsupported, unprepared, and disconnected from their new company’s culture. 

More importantly, 86% of employees decide whether they will stay with an organization within the first few months (The HR Team).  

A short, surface-level onboarding process can be a missed opportunity to engage employees during this critical decision-making period. If companies want to boost employee retention, they need to treat onboarding as an ongoing process, extending far beyond day one. 

Why Continuous Onboarding is Key 

Continuous onboarding isn’t just a trend—it’s a strategic approach that recognizes that employees need time to fully integrate into their roles and the organization. Instead of throwing all the information at new hires within the first week, continuous onboarding gradually introduces employees to the company’s culture, values, and expectations over an extended period. This ongoing development is crucial for long-term success, ensuring that employees are engaged, productive, and satisfied in their positions. 

A well-executed onboarding process is linked to higher employee retention. Studies show that employees are 69% more likely to stay with a company for three years if they receive excellent onboarding experience (StrongDM).


Building a Continuous Onboarding Strategy 

Step 1: Pre-Boarding Before Day One 

Pre-onboarding is all about establishing clear, effective communication to help new hires feel at ease and confident leading up to their first day. It’s a chance for companies to set a positive tone and make the employee feel valued before they even step into the office—or log on from home. The goal of pre-onboarding is not only to familiarize the new hire with logistical details but to make them feel genuinely excited about starting their journey with the company.  

For companies that use advanced onboarding technology like Amirra, the pre-boarding phase can be an even more personalized experience.  

Through platforms like Amirra, employees can set up their personal profiles before their official start date, providing details like hobbies and interests.  

Studies show that 72% of employees believe 1:1 time with their direct manager is crucial for a successful onboarding (Oak Engage).  

For example, a personalized message from their manager helps new employees feel connected and valued from the start, making them more enthusiastic about their decision to join the company. Amirra takes it one step further by automatically encouraging both the manager and the new hire’s Buddy to reach out to the new hire to make them feel welcome.  

Pre-boarding is a great opportunity to establish these early connections. It puts the employee at ease, ensures they have the tools they need, and gives them a sense of belonging. 

Step 2: Personalized Onboarding Journey 

No two employees are alike, so why should their onboarding experiences be? Personalizing the onboarding process to fit each employee’s role, goals, and learning style can make a significant impact on their productivity and engagement. Employees who experience personalized onboarding feel more connected to their company’s culture and more committed to their work. 

Companies using onboarding technology can automate this personalization.  

Amirra personalizes the onboarding experience by truly getting to know each new hire—their interests, goals, and the skills they want to develop within the organization. This approach transforms what’s often just a checklist of tasks into a meaningful, human-centered experience that fosters growth and connection from day one. 

Additionally, Amirra can track new hires' progress, offer tailored learning paths, and set reminders for check-ins at crucial intervals like 30, 60, and 90 days. Leveraging onboarding technology not only saves time but also ensures consistency across the organization. This technology allows companies to scale their onboarding efforts while maintaining a human touch, which is essential for fostering a positive employee experience and ensuring that users never feel left in the dark 

Step 3: Continuous Learning and Development 

After the initial orientation, continuous onboarding should focus on long-term development. Employees are most engaged when they feel supported in their career growth, and an effective onboarding strategy should include regular training, mentorship, and opportunities for professional development. 

Recent studies indicate that 35% of employees cite excellent training and development as a top factor in choosing to stay with an organization (StrongDM).  

By embedding continuous learning into the onboarding process, companies not only improve employee performance but also create a culture of growth and development that aligns with the needs of a modern workforce. 

Step 4: Regular Checkpoints and Feedback 

To ensure employees are on the right track, companies should implement regular check-ins at key milestones, such as 30, 60, and 90 days, as well as quarterly reviews throughout the employee’s first year. These checkpoints provide an opportunity for feedback, adjustments, and further support to help employees succeed in their roles. 

Check-ins should be viewed as two-way conversations. Employees should feel encouraged to provide feedback on their onboarding experience, offering insights that can help refine the process for future hires.  

According to a survey by SHRM, companies with structured onboarding processes experience a 50% increase in productivity (StrongDM).  

Regular feedback helps ensure that the onboarding strategy is not only effective but also continuously improving. 


The Role of Leadership in Continuous Onboarding 

Leadership plays a crucial role in the success of a continuous onboarding program. CEOs, department heads, and managers must take an active role in guiding new employees and fostering a supportive environment. Mentorship programs can be particularly valuable, offering employees a direct line to experienced colleagues who can provide guidance and advice. 

When leaders are directly involved in onboarding, they can help employees better understand the company culture, mission, and long-term goals. This leadership engagement is essential for creating a sense of belonging and inclusion, which contributes significantly to employee retention. 

A study found that employees who receive effective onboarding feel 18 times more committed to their organization (StrongDM).  

With leadership’s involvement, this commitment can be strengthened, ensuring that employees are not only productive but also loyal to the company in the long run. 

Measuring the Success of Continuous Onboarding 

Key performance indicators (KPIs) such as employee retention rates, time-to-productivity, and employee satisfaction scores can provide valuable insights into how well the onboarding process is working. 

Many organizations fail to measure their onboarding success, with 55% of businesses not tracking the effectiveness of their programs (Oak Engage).  

By leveraging onboarding technology, like Amirra that automatically collects and analyzes engagement data throughout the employee onboarding journey, companies can make data-driven decisions to refine their onboarding strategy, ensuring that it remains relevant and impactful. 

Real-Life Success Stories: Continuous Onboarding in Action 

Several companies have embraced continuous onboarding with remarkable results. Take the example of Google, which has extended its onboarding process to ensure employees feel supported throughout their first year. The company focuses on regular check-ins, personalized development plans, and an emphasis on aligning employees with the company culture from day one. 

Similarly, Zappos has made continuous onboarding a priority by integrating new hires into their culture early on, offering extensive training programs, and providing opportunities for employees to grow within the company. This commitment to long-term onboarding has significantly improved their employee retention and overall engagement. 

Conclusion: Onboarding as a Path to Success 

In today’s evolving workforce, onboarding must be viewed as a continuous journey, not a one-time event. By extending onboarding beyond day one, companies can improve employee retention, boost productivity, and create a positive employee experience that lasts for years. 

Investing in your employees by using the right technology is crucial for managing a successful continuous onboarding program.  

Platforms such as Amirra offer comprehensive tools that onboard, foster community, engage and develop employees throughout their journey, from even before their first day. Ensuring that employees receive consistent, high-quality onboarding experiences, regardless of their role or location. 

Implementing a continuous onboarding strategy takes time and effort, but the long-term benefits—higher retention, better performance, and a stronger company culture—are well worth the investment. Start by re-evaluating your current onboarding process, introducing checkpoints, and leveraging onboarding technology to provide employees with the support they need to thrive. 

For companies looking to improve their employee experience, now is the time to rethink onboarding as an ongoing journey that fosters growth, development, and long-term success. 

Contact us to learn how easily Amirra can be implemented to change your Employee Experience today. 

Subscribe to our newsletter

Stay updated with the latest news, trends, and insights in the world of Employee Experience.

Subscribe to our newsletter

Stay updated with the latest news, trends, and insights in the world of Employee Experience.

Subscribe to our newsletter

Stay updated with the latest news, trends, and insights in the world of Employee Experience.